Concierge
How may we help?
Answers to the questions we hear most often. If yours isn't here, our concierge is one message away.
Orders & Shipping
We ship worldwide to 47 countries via tracked, insured express services. Customs and duties are included on orders to the EU and UK.
Products & Formulas
Ingredients & Safety
Returns & Subscriptions
Our promises
At a glance.
Worldwide shipping
47 countries. Free over $120. Tracked, insured, duty-paid in EU/UK.
60-day glow guarantee
Full refund even if opened — we collect the parcel at no cost.
Clean, vegan, cruelty-free
Leaping Bunny certified. No parabens, sulfates, phthalates or synthetic fragrance.
Reach the concierge
Three quiet ways.
Personal Counsel
Still wondering?
Skin is personal — and answers should be too. Speak with one of our estheticians for a free consultation tailored to your concerns.